ℹ️ Our goal is to make every Mytona game a comfortable and safe place for everyone, where players treat one another with kindness and respect.
We know it's important for parents to know that our game is completely safe for their kids, which is why we've put together this guide.
What are the age restrictions and the general rules for Cooking Diary?
📌 Our game has no strict age restrictions, but in accordance with our Terms of Service and Privacy Policy, if a player is a minor, they'll need the consent of a parent or legal guardian to create an account.
⚠️ Before downloading the game, please be aware that there are age restrictions on our game that are set in app stores (e.g., Google Play or the Apple App Store). These restrictions indicate the minimum age when this content can be accessed. However, these restrictions don't mean that the app is intended for a certain age group. The age restrictions displayed in the app store may differ from the terms that allow the game to be used as specified in our Terms of Service.
How can I control in-game purchases in my child's account?
💳 Cooking Diary is a free game, but players can make virtual purchases if they wish to improve gameplay features. The game will never charge your account on its own. Each in-game purchase is processed through the app store you downloaded the game from.
ℹ️ If you need to return money for something purchased accidentally by your child, please contact the relevant support team in the app store:
Apple Support
⚠️ Please note that you can also restrict purchases on a mobile device independently by setting a password or disabling in-game purchases. This can be done in your device settings:
Apple iOS device settings,
Google Android device settings.
How is my child's confidentiality and personal data protected?
✅ We always do our best to protect our players' personal data. For players who are minors, automatic age restrictions are in place for features and advertising.
✅ What data do we process for minors? For age verification, we may ask for a date of birth (in full or just the month and year). We also process the technical data necessary for the game to function (e.g., the device ID or IP address). We don't sell personal data and don't pass it on to any third parties except when outsourced to our contracted processors or in cases where we are required to do so by law.
✅ Chat and social features. The in-game chat feature is unavailable to minors. The only features available in the guild chat are stickers and the requesting and sending of help to guildmates. If you've noticed inappropriate behavior from other players, please let us know.
✅ In our games, players have an opportunity to receive virtual resources for watching ad clips. However, personalized advertising is disabled for players who are minors.
⚠️ Please make sure your child hasn't included any personal information in their nickname (e.g., their real name, email address, or date of birth).
You can find more information in the articles Terms of Service, Privacy Policy, In-Game Rules of Conduct, and List of Unacceptable Actions and Associated Penalties.
How can I contact the support team?
You can contact our support team directly in the game, via social media, or by sending us an email.
More details can be found in the article How to Contact Support. Choose the most convenient way to contact us, and we'll do our best to help you.