You may receive an error message if the payment system is unable to process your payment. You can find a list of common payment errors here.

📌All payments in the Chef Store are processed by our partner Xsolla. Contact the Xsolla support team if the problem is not resolved.

You can contact Xsolla in the following ways:

 🔧 Press the cat image in the bottom corner of the payment window.

 🔧 Reach out to Xsolla via their website: help.xsolla.com.

 🔧 Send an email to support@xsolla.com.