What are rubies for?

All items in the Store (talismans, energy boosters, etc.) can be bought with rubies.   Rubies can also help you craft special item...

How do I get rubies?

You can get rubies:- by leveling up- by completing certain quests- by unlocking certain Achievements in the game- by watching video ads- fro...

What are coins for?

Coins are required for crafting talismans and various items you need to trade with merchants, banish, or placate creatures. You can craft th...

How do I get coins?

 You can get coins by:Completing questsExploring locations successfullySolving puzzlesVisiting friendsCombining collectionsBanishing or...

I didn't receive my purchase

Check your internet connection. Try restarting your device. The transaction can take up to 24 hours.If your purchase has not shown up after ...

How can I avoid accidental purchases?

Seekers Notes is entirely free to download and play. However, it also offers "in-app purchases." These purchases are never require...

Daily Reward

Every day, you get a reward when you log in to the game. The rewards vary: useful items and tools, energy or coins. After you get a reward f...

What do I do if I discover a purchase I didn't make?

Seekers Notes never charges your account without your permission. Each in-game purchase is processed by the app store you downloaded the gam...

Why can't I make an in-game purchase?

If you previously made purchases in the game or in other apps, the reasons could be any of the following:1. A poor Internet connection. You ...

How can I change my payment method?

You can edit your payment method in your account settings.App Store:1. Open device settings > iTunes Store and App Store.2. Press your Ap...

How do I cancel my purchase and request a refund?

Each in-game purchase is processed by the app store you downloaded the game from. To request a refund, you need to contact your store's supp...