Please take a screenshot of the payment receipt you received in an email from mailer@xsolla.com and send the screenshot to the game's support team with a description of the problem:

⚙️ Press on the Help & Support button in the game settings.

⚙️ Send an email to support@mytona.com.

⚙️ Via social media: Facebook, Instagram, X (Twitter).

Our team will then take your inquiry into consideration 💜