🔍 Most probably, you still haven't received your purchased item for the following reasons:

1. Possible delays in crediting your item by the game. If you have already made payment and received a payment receipt, please contact us and attach a screenshot of the receipt to your inquiry 📑

2. The item was accidentally credited to the wrong account. Please check your payment receipt and contact the game's support team to see whether it is possible to transfer your purchase to the correct account 🔄


You can contact us in one of the following ways:

⚙️ Press the Help & Support button in the game settings.

⚙️ Email: support@mytona.com.

⚙️ Social media: Facebook, Instagram, X (Twitter).