Hi, how can we help you?

One of my daily quests is to find black pearls, but there are no black pearls in the locations

I have not received the Top 1,000 reward

Celestial Nets have disappeared and/or my progress in the Starcatcher mini-event has reset

How can I edit my profile (username and avatar)?

What is my Support ID and where can I find it?

Where can I see my progress?

What are rubies for?

How do I get rubies?

What are coins for?

How can I invite my friends?

How do I visit friends?

How can I remove a friend from my friends list?

What is my inventory for?

How do I activate a talisman or artifact?

How do I use energy boosters?

How do I trade with the townspeople?

Where can I find items for trading with townspeople?

Merchants

Location ranks

What do the different colors mean on location and puzzle names on the map?

Level of access to basic locations in the game

Mosaic

Ancient Cards

Haunted Lights

What are game events?

Main events

Jewelry Boxes

How do I update the game?

How can I change the language used in the game?

How do I pause the game?

How can I follow the storyline?

Why do I need to complete quests?

How do I find and assemble collections?

How do I create a guild?

Why should I join a guild?

Roles in a Guild: head, co-head, activist, and regular member

What does the cloud next to a profile mean?

What's invisible mode?

💬 How can I contact support?

Our official communities

How do I leave feedback or make a suggestion?

List of unacceptable actions and associated penalties

Community Code of Conduct

Terms of Service

Privacy and Social Media Policy

COOKIE POLICY

Desk Guardians

How can I buy a guardian?

How can I change my guardian?

Why does my connection keep dropping?

Why does searching for objects in a location start over when I answer a call?

My device gets hot when I play

What is the Seeker's Store?

What devices can I access the Seeker's Store on?

How do I get access to the Seeker's Store?