If your profile was previously linked to your Facebook account, you can sync the game with your Facebook account and restore your progress.

To restore your profile data faster, you will need to provide your previous and current Support ID. If you didn't save information about your previous Support ID, please provide as much data about your progress in the game as you can.

You can find your Support ID in the game settings by pressing the gear-shaped button at the top of the screen, to the right of the energy meter. Some devices also have your Support ID displayed in the top left-hand corner of the loading screen.

iOS users can find their Support ID through their device's settings: Settings -> Seekers Notes -> Support ID.