Unfortunately, Seekers Notes will no longer support iOS 9 after June 16, 2021. Please update your operating system to version 10 to save your progress. If this is not possible, you can transfer your progress to a device with a newer version of the operating system. You can transfer your progress to a new device by linking your account to Facebook. If you are not linked to Facebook, please contact our support team by pressing Contact Us, then provide your current Support ID (on an iOS 9 device) and a new one. You may also need the following information: your nickname, game level, number of friends and rubies.
You can find information about your Support ID in the settings. Happy gaming!